Privacy Policy
Last updated: May 4, 2025
FlowMind (“FlowMind,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website – https://flowmind.space – (the "Site") and use our invite-only SaaS platform (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use the Service.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide Directly
- Application Data: When you request an invite to the Service, we collect information you provide, such as your name, work email address, company name (optional), role (optional), and Telegram handle (optional).
- Support Correspondence: If you contact us for support or provide feedback (e.g., via email or Telegram), we collect the information contained in your messages.
- Account Information: If granted access, information you provide to create and manage your account (details may vary depending on the Service features).
1.2 Information Collected Automatically
- Usage Data: When you interact with our Site or Service, we automatically collect certain information about your activity. This may include the pages you visit, features you use, links you click, time stamps, interaction events, error logs, and other usage statistics. We collect this information using cookies and analytics tools (like Google Analytics).
- Device & Log Data: We collect information that your browser or device automatically sends when you visit our Site or use our Service. This may include your IP address, browser type and version, device identifiers, operating system, referring URLs, and approximate location derived from your IP address.
2. How We Use Your Information
We use the information we collect for various purposes, based on our legitimate interests, your consent (where applicable), and contractual necessity:
- To Process Invites and Manage Accounts: To review and approve your request for access, send invitation links, create and manage your user account, and provide customer support.
- To Operate and Improve the Service: To provide, maintain, analyze, personalize, and improve the features and functionality of our Site and Service. This includes monitoring usage trends and developing new features.
- To Communicate with You: To send you important service-related notices (like updates, security alerts, and policy changes) and respond to your support inquiries or feedback. We may also send promotional communications if you opt-in, which you can unsubscribe from at any time.
- For Security and Compliance: To maintain the safety, security, and integrity of our Service, prevent fraud and abuse, enforce our Terms of Service, and comply with legal obligations.
3. Sharing Your Information
We value your privacy and do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- With Service Providers: We may share information with trusted third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., hosting providers like AWS/Google Cloud, analytics providers like Google Analytics, email delivery services). These providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- For Legal Reasons: We may disclose your information if required to do so by law, regulation, or legal process (such as a court order or subpoena), or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of FlowMind, our users, or the public.
- During Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction. We will notify you (e.g., via email and/or a prominent notice on our Site) of any change in ownership or uses of your personal information.
- With Your Consent: We may share your information for other purposes if you have given us explicit consent to do so.
4. Cookies & Tracking Technologies
We use cookies (small text files stored on your device) and similar tracking technologies (like web beacons or pixels) on our Site and Service. These technologies help us:
- Operate the Service (e.g., remembering your login session, invite status).
- Analyze how our Site and Service are used (e.g., understanding traffic patterns, feature popularity using tools like Google Analytics).
- Improve and personalize your experience.
You can control or disable cookies through your web browser settings. Please note that disabling certain essential cookies may affect the functionality of the Site or Service. For more information on how Google Analytics collects and processes data, visit Google's Privacy & Terms site.
5. Your Choices & Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include:
- Access & Correction: You have the right to request access to the personal information we hold about you and to request that we correct, amend, or update any inaccurate information.
- Deletion: You may request the deletion of your account and associated personal data, subject to certain exceptions (e.g., legal retention requirements).
- Marketing Opt-Out: You can opt-out of receiving promotional emails from us by following the "unsubscribe" instructions provided in those emails. You may still receive essential service-related communications.
- Cookie Management:** As mentioned above, you can manage cookie preferences through your browser settings.
- Do-Not-Track:** Our Site does not currently respond to browser “Do-Not-Track” signals.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordanceance with applicable law.
6. Data Security
We implement and maintain reasonable administrative, technical, and physical security safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. This includes measures like encryption in transit (using TLS/SSL) and at rest where appropriate. However, please be aware that no electronic transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us by contacting us using the details below.
7. Third-Party Links & Integrations
Our Site or Service may contain links to other websites or services operated by third parties. We may also integrate with third-party services (e.g., Slack, Google Workspace, if applicable in the future). This Privacy Policy does not apply to the practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services before providing your personal data to them.
8. Children’s Privacy
The FlowMind Site and Service are intended for business professionals and are not directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information promptly. If you believe we might have any information from or about a child under 18, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service offerings. When we make material changes, we will update the “Last updated” date at the top of this policy and post the revised version on our Site. We encourage you to review this Privacy Policy periodically. Your continued use of the Site or Service after any changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or our data handling practices, please contact us:
Email: support@flowmind.space
Telegram: @flowmindsupport
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